[rt-users] RT 3.6.6 and Branded Queues

Camron W. Fox cwfox at us.fujitsu.com
Sat Apr 25 17:34:27 EDT 2009


	Is the only way to change 'Subject: [{$rtname} #{$Ticket->id()}]' to 
'Subject: [{$Ticket->QueueObj->Name} #{$Ticket->id()}]' to modify 
/lib/RT/Action/SendEmail.pm? We seen the stuff on BrandedQueues but we 
cannot get it to work with 3.6.6.

Best Regards,

Camron W. Fox
Hilo Office
High Performance Computing Group
Fujitsu Management Services of America, Inc.
E-mail:		cwfox at us.fujitsu.com
Phone:		(808) 934-4102
Cell:		(808) 937-5026

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