[rt-users] RT 3.6.6 and Branded Queues
Jo Rhett
jrhett at netconsonance.com
Mon Apr 27 12:18:33 EDT 2009
Um, no... just change the field in the queue configuration. This
might be 3.8.x only, but it's dead simple in 3.8
On Apr 25, 2009, at 2:34 PM, Camron W. Fox wrote:
> Is the only way to change 'Subject: [{$rtname} #{$Ticket->id()}]' to
> 'Subject: [{$Ticket->QueueObj->Name} #{$Ticket->id()}]' to modify
> /lib/RT/Action/SendEmail.pm? We seen the stuff on BrandedQueues but we
> cannot get it to work with 3.6.6.
>
> Best Regards,
> Camron
>
> --
> Camron W. Fox
> Hilo Office
> High Performance Computing Group
> Fujitsu Management Services of America, Inc.
> E-mail: cwfox at us.fujitsu.com
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> Cell: (808) 937-5026
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Jo Rhett
Net Consonance : consonant endings by net philanthropy, open source
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