[rt-users] statistics

Aymeric Durand aymeric.durand at gmail.com
Mon Apr 27 04:34:27 EDT 2009


Hi ;

Newbie in RT, I used it since 3 months for managing tickets from users only
by email. It works great.

But, I search to know how extract statistics such as time to resolv ticket,
average number of ticket per day .....

Can anyone tell me if documentation exists ?

Regards ;

Aymeric
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