[rt-users] advice for mobile techs

GravyFace gravyface at gmail.com
Tue Apr 28 14:35:43 EDT 2009

On Tue, Apr 28, 2009 at 1:38 PM, Tom Lahti <toml at bitstatement.net> wrote:

> You need another alias for comments, that uses "--action comment" instead of
> "--action correspond" as an option to rt-mailgate.

Ah, right.  Ok, and when we want to comment on tickets we'll send an
email to comments at ourcompany.com instead of replying to the ticket.

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