[rt-users] Query Builder search on Told
Matt Hoover
mhoover at thectogroup.com
Wed Apr 29 02:22:01 EDT 2009
Joe-
Thanks for the recommendation :) I am pretty familiar with SQL. My
question surrounds the RT QUERY BUILDER INTERFACE. I am not able to get
these correct sql queries around "NULL" to work in the query builder. Try
what you think will work in query builder. I have not been able to make it
work.
Trying something like: (except in query builder)
SELECT * FROM Tickets WHERE Told IS NULL AND STATUS != 'Resolved' ....
Is there any way to pull this from the Query Builder interface? I would
like my users to be able to run this.... Thanks
Matt
On Mon, Apr 27, 2009 at 9:17 AM, Jo Rhett <jrhett at netconsonance.com> wrote:
> This is a very basic SQL question. You need to go get a good book on SQL.
> I recommend the pink book. (you'll understand when you see it)
> To answer your question: IS NULL not = NULL. But please don't take my
> answer and fail to purchase a good book on SQL.
>
> On Apr 24, 2009, at 11:22 PM, Matt Hoover wrote:
>
> In query builder - how do I search on dates that are NULL? I have tried
> Told = NULL and lots of other combinations... We are using RT 3.81
>
> Thanks
>
> Matt
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> --
> Jo Rhett
> Net Consonance : consonant endings by net philanthropy, open source and
> other randomness
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