[rt-users] default queue

[Ruslan Zakirov]

You want something strange. Rights wouldn't help you. You can play
with portlets on users' home page to show them unowned tickets by
default or play with other searches.

On Thu, Apr 30, 2009 at 12:52 AM,  <prescott at wcoil.com> wrote:
> How do I make the 50 highest priority unowned ticket display only display
> tickets for a specific queue?
> I have users who can see stuff in the general support and billing queue,
> but I only want them to see unowned tickets by default in the billing
> queue.
>
> Thanks.
>
> -- Kelly Prescott
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>



-- 
Best regards, Ruslan.