[rt-users] Forwarding emails to RT

Jerrad Pierce jpierce at cambridgeenergyalliance.org
Thu Apr 30 01:42:36 EDT 2009

>> If a customer emails me directly, I can hit the redirect button in my
>> mail client (Mail.app) and send the message to RT, with the "From:"
>> header intact, so RT knows which user to attribute it to (ie. not me,
>> the customer).
Doesn't solve "the problem," but the more widely available MUA nmh
from non-GNU offers the stand-alone dist command for this in case
anyone ends up needing it.

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