[rt-users] default autoreply unless defined per queue - possible?

[Ruslan Zakirov]

Global template 'Autoreply' template is default. Define 'Autoreply'
template in a queue and you'll have custom. Read
http://wiki.bestpractical.com/view/Template .

On Thu, Apr 30, 2009 at 11:21 AM, Bernhard Hansbauer
<bernhard.hansbauer at greentube.com> wrote:
>
> hello everyone,
>
> using RT 3.8.2 with RTFM 2.4.0
> as mentioned in the subject, i wonder if it's possible to have a default
> autoreply on ticket creation, _unless_ there is an autoreply defined in
> the queue.
> any hint greatly appreciated,
>
> greetings
> bernhard
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-- 
Best regards, Ruslan.