[rt-users] restoration of RT from failed disk

jmoseley at corp.xanadoo.com jmoseley at corp.xanadoo.com
Thu Apr 30 14:28:36 EDT 2009


Hi Kim, if I were you I would simply reinstall.  Unless you had any
customizations, should be a piece of cake - the only thing you'll need is a
copy of your RT_SiteConfig.pm file.

If you were running an older version of RT, you'll need to follow the steps
to upgrade the RT database.


James Moseley



Kimberly McKinnis <kmckinnis at tivo.com> wrote:


Hi all
Our RT server had a catastrophic disk failure last night, and I’ve gotten
the IT team to restore a large number of the files, but due to it being
restored on a different version of RedHat and different perl and mysql
versions, I’m running into a number of issues. Has anyone else had to deal
with this? I could use any advice you’ve got. I have the databases, so I
think I’m going to just try and completely reinstall RT and import the
databases. Thanks!









 _______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales at bestpractical.com


Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com


More information about the rt-users mailing list