[rt-users] Requestor getting his own mails

Anton Krall akrall at intruder.com.mx
Mon Aug 3 05:29:16 EDT 2009


I wanted to kas of this is just my setup or is it normal... When a requestor
senda a reply to a correspond, his reply is entered in the ticket (ok) and
the admincc and owner get a copy of it (as per scrips) but the weird thing
is that the requestor also gets a copy of his own reply.....  Is this
normal?

I have a scrip that says send a copy of corresponds to the admincc, owner
and requester, without it, the requester never gets anything.

What am I doing wrong?




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