[rt-users] Relationship Graphs not working in RT 3.8.4

[Justin Hayes]

Anyone had any problems getting the ticket relation graphing stuff  
working under RT3.8.4?

I've installed various libgd packages and installed GD and GraphViz  
over CPAN. I now get the 'Graph' link in the Links section of Ticket  
Metadata but clicking on it gives me this:

Error during compilation of /opt/rt3/share/html/Ticket/Graphs/ 
index.html: Attempt to reload RT/Graph/Tickets.pm aborted. Compilation  
failed in require at /opt/rt3/share/html/Ticket/Graphs/index.html line  
78. Stack: [/opt/rt3/share/html/Ticket/Graphs/index.html:78] [/opt/rt3/ 
share/html/Ticket/Graphs/index.html:78] [/usr/share/perl5/HTML/Mason/ 
Interp.pm:811] [/usr/share/perl5/HTML/Mason/Interp.pm:441] [/usr/share/ 
perl5/HTML/Mason/Request.pm:246] [/usr/share/perl5/HTML/Mason/ 
Request.pm:211] [/opt/rt3/bin/../lib/RT/Interface/Web/Request.pm:68] [/ 
usr/share/perl5/Class/Container.pm:275] [/usr/share/perl5/Class/ 
Container.pm:353] [/usr/share/perl5/HTML/Mason/Interp.pm:348] [/usr/ 
share/perl5/HTML/Mason/Interp.pm:342] [/usr/share/perl5/HTML/Mason/ 
CGIHandler.pm:124] [/usr/share/perl5/HTML/Mason/CGIHandler.pm:73] [/ 
opt/rt3/bin/mason_handler.fcgi:79] BEGIN failed--compilation aborted  
at /opt/rt3/share/html/Ticket/Graphs/index.html line 78. Stack: [/opt/ 
rt3/share/html/Ticket/Graphs/index.html:78] [/usr/share/perl5/HTML/ 
Mason/Interp.pm:811] [/usr/share/perl5/HTML/Mason/Interp.pm:441] [/usr/ 
share/perl5/HTML/Mason/Request.pm:246] [/usr/share/perl5/HTML/Mason/ 
Request.pm:211] [/opt/rt3/bin/../lib/RT/Interface/Web/Request.pm:68] [/ 
usr/share/perl5/Class/Container.pm:275] [/usr/share/perl5/Class/ 
Container.pm:353] [/usr/share/perl5/HTML/Mason/Interp.pm:348] [/usr/ 
share/perl5/HTML/Mason/Interp.pm:342] [/usr/share/perl5/HTML/Mason/ 
CGIHandler.pm:124] [/usr/share/perl5/HTML/Mason/CGIHandler.pm:73] [/ 
opt/rt3/bin/mason_handler.fcgi:79]

Cheers,

Justin

-------------------------------------------------
Justin Hayes
Orbis Support Manager
justin.hayes at orbisuk.com




-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20090805/6c6a6b7a/attachment.htm>