[rt-users] Relationship Graphs not working in RT 3.8.4

[Ruslan Zakirov]

Hello Justin,

Have you restarted the server after install?

On Wed, Aug 5, 2009 at 3:26 PM, Justin Hayes<justin.hayes at orbisuk.com> wrote:
> Anyone had any problems getting the ticket relation graphing stuff working
> under RT3.8.4?
> I've installed various libgd packages and installed GD and GraphViz over
> CPAN. I now get the 'Graph' link in the Links section of Ticket Metadata but
> clicking on it gives me this:
> Error during compilation of /opt/rt3/share/html/Ticket/Graphs/index.html:
> Attempt to reload RT/Graph/Tickets.pm aborted. Compilation failed in require
> at /opt/rt3/share/html/Ticket/Graphs/index.html line 78. Stack:
> [/opt/rt3/share/html/Ticket/Graphs/index.html:78]
> [/opt/rt3/share/html/Ticket/Graphs/index.html:78]
> [/usr/share/perl5/HTML/Mason/Interp.pm:811]
> [/usr/share/perl5/HTML/Mason/Interp.pm:441]
> [/usr/share/perl5/HTML/Mason/Request.pm:246]
> [/usr/share/perl5/HTML/Mason/Request.pm:211]
> [/opt/rt3/bin/../lib/RT/Interface/Web/Request.pm:68]
> [/usr/share/perl5/Class/Container.pm:275]
> [/usr/share/perl5/Class/Container.pm:353]
> [/usr/share/perl5/HTML/Mason/Interp.pm:348]
> [/usr/share/perl5/HTML/Mason/Interp.pm:342]
> [/usr/share/perl5/HTML/Mason/CGIHandler.pm:124]
> [/usr/share/perl5/HTML/Mason/CGIHandler.pm:73]
> [/opt/rt3/bin/mason_handler.fcgi:79] BEGIN failed--compilation aborted at
> /opt/rt3/share/html/Ticket/Graphs/index.html line 78. Stack:
> [/opt/rt3/share/html/Ticket/Graphs/index.html:78]
> [/usr/share/perl5/HTML/Mason/Interp.pm:811]
> [/usr/share/perl5/HTML/Mason/Interp.pm:441]
> [/usr/share/perl5/HTML/Mason/Request.pm:246]
> [/usr/share/perl5/HTML/Mason/Request.pm:211]
> [/opt/rt3/bin/../lib/RT/Interface/Web/Request.pm:68]
> [/usr/share/perl5/Class/Container.pm:275]
> [/usr/share/perl5/Class/Container.pm:353]
> [/usr/share/perl5/HTML/Mason/Interp.pm:348]
> [/usr/share/perl5/HTML/Mason/Interp.pm:342]
> [/usr/share/perl5/HTML/Mason/CGIHandler.pm:124]
> [/usr/share/perl5/HTML/Mason/CGIHandler.pm:73]
> [/opt/rt3/bin/mason_handler.fcgi:79]
>
> Cheers,
> Justin
> -------------------------------------------------
> Justin Hayes
> Orbis Support Manager
> justin.hayes at orbisuk.com
>
>
>
>
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-- 
Best regards, Ruslan.