[rt-users] Relationship Graphs not working in RT 3.8.4

[Justin Hayes]

Tried restarting the server itself, but still get the same error :(

Justin

-------------------------------------------------
Justin Hayes
Orbis Support Manager
justin.hayes at orbisuk.com




On 5 Aug 2009, at 14:27, Ruslan Zakirov wrote:

> Hello Justin,
>
> Have you restarted the server after install?
>
> On Wed, Aug 5, 2009 at 3:26 PM, Justin  
> Hayes<justin.hayes at orbisuk.com> wrote:
>> Anyone had any problems getting the ticket relation graphing stuff  
>> working
>> under RT3.8.4?
>> I've installed various libgd packages and installed GD and GraphViz  
>> over
>> CPAN. I now get the 'Graph' link in the Links section of Ticket  
>> Metadata but
>> clicking on it gives me this:
>> Error during compilation of /opt/rt3/share/html/Ticket/Graphs/ 
>> index.html:
>> Attempt to reload RT/Graph/Tickets.pm aborted. Compilation failed  
>> in require
>> at /opt/rt3/share/html/Ticket/Graphs/index.html line 78. Stack:
>> [/opt/rt3/share/html/Ticket/Graphs/index.html:78]
>> [/opt/rt3/share/html/Ticket/Graphs/index.html:78]
>> [/usr/share/perl5/HTML/Mason/Interp.pm:811]
>> [/usr/share/perl5/HTML/Mason/Interp.pm:441]
>> [/usr/share/perl5/HTML/Mason/Request.pm:246]
>> [/usr/share/perl5/HTML/Mason/Request.pm:211]
>> [/opt/rt3/bin/../lib/RT/Interface/Web/Request.pm:68]
>> [/usr/share/perl5/Class/Container.pm:275]
>> [/usr/share/perl5/Class/Container.pm:353]
>> [/usr/share/perl5/HTML/Mason/Interp.pm:348]
>> [/usr/share/perl5/HTML/Mason/Interp.pm:342]
>> [/usr/share/perl5/HTML/Mason/CGIHandler.pm:124]
>> [/usr/share/perl5/HTML/Mason/CGIHandler.pm:73]
>> [/opt/rt3/bin/mason_handler.fcgi:79] BEGIN failed--compilation  
>> aborted at
>> /opt/rt3/share/html/Ticket/Graphs/index.html line 78. Stack:
>> [/opt/rt3/share/html/Ticket/Graphs/index.html:78]
>> [/usr/share/perl5/HTML/Mason/Interp.pm:811]
>> [/usr/share/perl5/HTML/Mason/Interp.pm:441]
>> [/usr/share/perl5/HTML/Mason/Request.pm:246]
>> [/usr/share/perl5/HTML/Mason/Request.pm:211]
>> [/opt/rt3/bin/../lib/RT/Interface/Web/Request.pm:68]
>> [/usr/share/perl5/Class/Container.pm:275]
>> [/usr/share/perl5/Class/Container.pm:353]
>> [/usr/share/perl5/HTML/Mason/Interp.pm:348]
>> [/usr/share/perl5/HTML/Mason/Interp.pm:342]
>> [/usr/share/perl5/HTML/Mason/CGIHandler.pm:124]
>> [/usr/share/perl5/HTML/Mason/CGIHandler.pm:73]
>> [/opt/rt3/bin/mason_handler.fcgi:79]
>>
>> Cheers,
>> Justin
>> -------------------------------------------------
>> Justin Hayes
>> Orbis Support Manager
>> justin.hayes at orbisuk.com
>>
>>
>>
>>
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>>
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>>
>
>
>
> -- 
> Best regards, Ruslan.
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com