[rt-users] Notify on ticket creation
Lander, Scott
slander at hearstsc.com
Fri Aug 7 17:04:47 EDT 2009
Hello,
We would like to have the queue admins notified on ticket creation. It seems they don't really sit there watching for tickets to come in, and would prefer that they be notified!
Is there an way to make this happen?
Thanks
Scott
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