[rt-users] Notify on ticket creation

[Michael Ellis]

I think what you want is the default behaviour. Have you perhaps disabled
the...

 


 <http://rt.lib.umanitoba.ca/Admin/Global/Scrip.html?id=4&Queue=0> 4

 <http://rt.lib.umanitoba.ca/Admin/Global/Scrip.html?id=4&Queue=0> On Create
Notify AdminCcs with template Transaction

	
On Create Notify AdminCcs

 

...scrip?

 

-Mike

 

From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Lander, Scott
Sent: August-07-09 4:05 PM
To: rt Users
Subject: [rt-users] Notify on ticket creation

 

Hello,

 

    We would like to have the queue admins notified on ticket creation.
It seems they don't really sit there watching for tickets to come in, and
would prefer that they be notified!    

 

     Is there an way to make this happen?

 

 

Thanks

 

Scott

 

 

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