[rt-users] Notify on ticket creation

[Lander, Scott]

Perfect answer - works great!   Thanks Helmuth

________________________________
From: Helmuth Ramirez [mailto:HelmuthRamirez at compupay.com]
Sent: Friday, August 07, 2009 5:30 PM
To: Lander, Scott; rt Users
Subject: RE: [rt-users] Notify on ticket creation

We do this via a scrip.  Here's some info:

http://www.gossamer-threads.com/lists/rt/users/70419#70419


From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Lander, Scott
Sent: Friday, August 07, 2009 5:05 PM
To: rt Users
Subject: [rt-users] Notify on ticket creation

Hello,

    We would like to have the queue admins notified on ticket creation.      It seems they don't really sit there watching for tickets to come in, and would prefer that they be notified!

     Is there an way to make this happen?


Thanks

Scott



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