[rt-users] Notify on ticket creation

[Helmuth Ramirez]

We do this via a scrip.  Here's some info:

 

http://www.gossamer-threads.com/lists/rt/users/70419#70419

 

 

From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Lander,
Scott
Sent: Friday, August 07, 2009 5:05 PM
To: rt Users
Subject: [rt-users] Notify on ticket creation

 

Hello,

 

    We would like to have the queue admins notified on ticket creation.
It seems they don't really sit there watching for tickets to come in,
and would prefer that they be notified!    

 

     Is there an way to make this happen?

 

 

Thanks

 

Scott

 

 

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