[rt-users] Resolve doesn't send resolution text to requester

[Lander, Scott]

Hello

    In 3.8.4, when a ticket is resolved, it is sending a notification to the requester like:

Subject: [NOC #67] Resolved: Testing auto create....

According to our records, your request has been resolved. If you have any further questions or concerns, please respond to this message.

However, we would like it to include the text of the resolution.
I tried adding :

Resolution:
{$Transaction->Content()}

To the Resolved Template, but the message generated now says:

According to our records, your request has been resolved. If you have any
further questions or concerns, please respond to this message.

Resolution:
This transaction appears to have no content


Any ideas?


Thanks
Scott


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