[rt-users] User Provisioning from AD

[Robert Nesius]

On Tue, Aug 18, 2009 at 12:19 PM, Kevin Falcone
<falcone at bestpractical.com>wrote:

> On Mon, Aug 17, 2009 at 04:16:40PM -0500, Robert Nesius wrote:
> >    Slight correction:
> >
> >    On Mon, Aug 17, 2009 at 12:49 PM, Robert Nesius <[1]nesius at gmail.com>
> wrote:
> >
> >      I'm looking at deploying RT (running over apache2 on GNU/Linux) into
> an environment that is
> >      windows-centric, and to ease administrative overhead I'd like to use
> AD for authentication
> >      and the provisioning of identities. I've successfully accomplished
> AD-Authentication a few
> >      different ways, but what I'm running into is that the users RT
> creates based on AD
> >      credentials
> >
> >      are not privileged within AD.
> >
> >    are not privileged within RT.
>
> Set($AutoCreate, {Privileged => 1});
> in your config


*blink*  Thanks!    I missed that one. :)

Pre-loading users is something I'd still like to do so I can configure
groups/queues before rolling out the service.  I'll figure something out.

-Rob


>
> -kevin
>
> >
> >      To ease service configuration (Group Creation/Rights Delegation) I'd
> like to bulk-load
> >      identities into RT from AD before rolling out the service, and have
> a nightly cron catch any
> >      new additions/changes (names changing due to state-changes in
> marital status, etc..). I'm
> >      guessing this is a solved problem, but have not stumbled my away
> across a tool despite
> >      numerous google searches.
> >
> >      Anyone out there who can point me in the right direction or share
> their learnings?
> >
> >      Thanks very much!
> >      -Rob
> >
> > References
> >
> >    Visible links
> >    1. mailto:nesius at gmail.com
>
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