[rt-users] User Provisioning from AD

Robert Nesius nesius at gmail.com
Tue Aug 18 13:31:21 EDT 2009


On Tue, Aug 18, 2009 at 12:19 PM, Kevin Falcone
<falcone at bestpractical.com>wrote:

> On Mon, Aug 17, 2009 at 04:16:40PM -0500, Robert Nesius wrote:
> >    Slight correction:
> >
> >    On Mon, Aug 17, 2009 at 12:49 PM, Robert Nesius <[1]nesius at gmail.com>
> wrote:
> >
> >      I'm looking at deploying RT (running over apache2 on GNU/Linux) into
> an environment that is
> >      windows-centric, and to ease administrative overhead I'd like to use
> AD for authentication
> >      and the provisioning of identities. I've successfully accomplished
> AD-Authentication a few
> >      different ways, but what I'm running into is that the users RT
> creates based on AD
> >      credentials
> >
> >      are not privileged within AD.
> >
> >    are not privileged within RT.
>
> Set($AutoCreate, {Privileged => 1});
> in your config


*blink*  Thanks!    I missed that one. :)

Pre-loading users is something I'd still like to do so I can configure
groups/queues before rolling out the service.  I'll figure something out.

-Rob


>
> -kevin
>
> >
> >      To ease service configuration (Group Creation/Rights Delegation) I'd
> like to bulk-load
> >      identities into RT from AD before rolling out the service, and have
> a nightly cron catch any
> >      new additions/changes (names changing due to state-changes in
> marital status, etc..). I'm
> >      guessing this is a solved problem, but have not stumbled my away
> across a tool despite
> >      numerous google searches.
> >
> >      Anyone out there who can point me in the right direction or share
> their learnings?
> >
> >      Thanks very much!
> >      -Rob
> >
> > References
> >
> >    Visible links
> >    1. mailto:nesius at gmail.com
>
> > _______________________________________________
> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >
> > Community help: http://wiki.bestpractical.com
> > Commercial support: sales at bestpractical.com
> >
> >
> > Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> > Buy a copy at http://rtbook.bestpractical.com
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20090818/19bdcd08/attachment.htm>


More information about the rt-users mailing list