[rt-users] User Provisioning from AD

[Kevin Falcone]

On Tue, Aug 18, 2009 at 12:31:21PM -0500, Robert Nesius wrote:
>    On Tue, Aug 18, 2009 at 12:19 PM, Kevin Falcone <[1]falcone at bestpractical.com> wrote:
> 
>      On Mon, Aug 17, 2009 at 04:16:40PM -0500, Robert Nesius wrote:
>      > Slight correction:
>      >
>      > On Mon, Aug 17, 2009 at 12:49 PM, Robert Nesius <[1][2]nesius at gmail.com> wrote:
>      >
>      > I'm looking at deploying RT (running over apache2 on GNU/Linux) into an environment that
>      is
>      > windows-centric, and to ease administrative overhead I'd like to use AD for authentication
>      > and the provisioning of identities. I've successfully accomplished AD-Authentication a few
>      > different ways, but what I'm running into is that the users RT creates based on AD
>      > credentials
>      >
>      > are not privileged within AD.
>      >
>      > are not privileged within RT.
> 
>      Set($AutoCreate, {Privileged => 1});
>      in your config
> 
>    *blink* Thanks! I missed that one. :)
> 
>    Pre-loading users is something I'd still like to do so I can configure groups/queues before
>    rolling out the service. I'll figure something out.

Have you looked at RT-Extension-LDAPImport ?

-kevin

>      >
>      > To ease service configuration (Group Creation/Rights Delegation) I'd like to bulk-load
>      > identities into RT from AD before rolling out the service, and have a nightly cron catch
>      any
>      > new additions/changes (names changing due to state-changes in marital status, etc..). I'm
>      > guessing this is a solved problem, but have not stumbled my away across a tool despite
>      > numerous google searches.
>      >
>      > Anyone out there who can point me in the right direction or share their learnings?
>      >
>      > Thanks very much!
>      > -Rob
>      >
>      > References
>      >
>      > Visible links
>      > 1. mailto:[3]nesius at gmail.com
> 
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> References
> 
>    Visible links
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>    2. mailto:nesius at gmail.com
>    3. mailto:nesius at gmail.com
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