[rt-users] Initiating tickets and entering tickets via forward

[Jerrad Pierce]

On Tue, Aug 25, 2009 at 15:05, Jerrad
Pierce<jpierce at cambridgeenergyalliance.org> wrote:
> On Tue, Aug 25, 2009 at 14:47, Jerrad
> Pierce<jpierce at cambridgeenergyalliance.org> wrote:
>>> Including the template (as in the ForkTemplate contribution on the
>>> Wiki) didn't work, since I had variables to evaluate in each template,
>>> and doing it as ForkTemplate suggests ends up just pasting the perl
>>> code in the sub-templates, rather than evaluating them.  Maybe wrap
>>> the template I loaded in an eval statement or something?  I am a perl
>>> newbie, so I'm at a bit of a loss.

Okay, ForkTemplate has been updated with tested code that will handle
inclusion of full-templates without twiddling any of RT's private bits.
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