[rt-users] HELP with RT API

[Kevin Falcone]

On Tue, Aug 25, 2009 at 07:25:00PM -0400, Jerrad Pierce wrote:
> > I'm in a mess trying to figure out why RT:API will NOT put dates in the
> > Ticket record when I read an input file.
> It's a known "feature" of RT e.g;
> http://www.gossamer-threads.com/lists/rt/devel/82750?search_string=Backdating%20transactions;#82750

You absolutely can set dates on tickets during import, otherwise the
RT2-to-RT3 and RT1-to-RT3 importers wouldn't be able to backdate
history.  You're talking about changing an existing Transaction, which
is indeed blocked but worked around rather trivially as needed.

-kevin