[rt-users] How do I get a ticket's parent ticket in a scrip

Jeremy Winder jwinder at logicalsi.com
Fri Aug 28 11:10:48 EDT 2009


How do I get a ticket's parent ticket in a scrip? What I'm trying to do
is modify one of our On Create scrip conditions to only trigger the
scrip if the new ticket isn't a child.

Any help will be greatly appreciated,

Jeremy




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