[rt-users] I'm almost there!

[Kevin Falcone]

On Thu, Dec 03, 2009 at 12:55:06PM -0200, Wagner Pereira wrote:
> Hey, folks.
> 
> What this message below means? (Logged on my /var/log/apache2/errors.log)
> 
> And how can I solve that problem?
> 
> [Thu Dec 03 12:44:46 2009] [error] [client 200.133.192.22] Can't locate 
> RT/FM.pm in @INC (@INC contains: /usr/local/rt-3.8.6/bin/../local/lib 
> /usr/local/rt-3.8.6/bin/../lib /etc/perl /usr/local/lib/perl/5.10.0 
> /usr/local/share/perl/5.10.0 /usr/lib/perl5 /usr/share/perl5 
> /usr/lib/perl/5.10 /usr/share/perl/5.10 /usr/local/lib/site_perl . 
> /etc/apache2) at /usr/local/rt-3.8.6/bin/../lib/RT.pm line 627.\n

Did you install RT::FM?
If not, you shouldn't have Set(@Plugins, qw(RT::FM)); in your
RT_SiteConfig.pm

-kevin

> My /etc/apache2/sites-available/default file is:
> 
> <VirtualHost *:80>
>     ServerName rtracker.pop-sp.rnp.br
>     ServerAdmin wpereira at pop-sp.rnp.br
>     RedirectMatch ^/$ http://rtracker.pop-sp.rnp.br/rt/
>     DocumentRoot /var/www
>     CustomLog /var/log/apache2/www-pop-webmail.log combined
>     ServerSignature Off
>     LogLevel warn
> </VirtualHost>
> 
> And my /usr/local/rt-3.8.6/etc/RT_SiteConfig.pm is:
> 
> ### Custom settings ###
> Set($rtname, 'PoP-SP'); Set($Organization, 'rtracker.pop-sp.rnp.br'); 
> Set($CorrespondAddress, 'rt at rtracker.pop-sp.rnp.br'); 
> Set($CommentAddress, 'rt-comment at rtracker.pop-sp.rnp.br'); 
> Set($OwnerEmail, 'admin at pop-sp.rnp.br'); Set($MaxAttachmentSize, 10000000);
> 
> # THE DATABASE
> 
> Set($DatabaseType, 'mysql');
> 
> Set($DatabaseUser, 'rtuser'); Set($DatabasePassword, 'pass_rtuser'); 
> Set($DatabaseName, 'rtdb');
> 
> # THE WEBSERVER
> 
> Set($WebPath, '/rt'); Set($WebBaseURL, 'http://rtracker.pop-sp.rnp.br');
> 
> Thanks in advance!
> 
> -- 
> 
> Wagner Pereira
> 
> PoP-SP/RNP - Ponto de Presença da RNP em São Paulo
> CCE/USP - Centro de Computação Eletrônica da Universidade de São Paulo
> http://www.pop-sp.rnp.br
> Fone at RNP 1015-8902
> 
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