[rt-users] Only showing a certain custom field when another custom field has a certain value selected

Kyle McKinley kjm at 123.net
Fri Dec 4 15:27:36 EST 2009


I am currently using RT 3.8.2

Sincerely,

Kyle McKinley
Network Operations
123Net
Direct: 248.228.8207
Fax: 248.264.2805
kjm at 123.net
www.123.net




Kyle McKinley wrote:
> Hello,
>
> I realize this is an open ended question here.  I'm looking for a way to 
> hide custom fields until necessitated by the choice of a value in 
> another custom field.  Is their a way to do this with Scrips or do I 
> need to dig into the config files?  Or is this some capability that 
> hierarchal custom fields will provide when I upgrade at some point?  So 
> what I'm really getting at, is should I just wait till I upgrade.  Thanks!
>
>   



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