[rt-users] Only showing a certain custom field when another custom field has a certain value selected

Kevin Falcone falcone at bestpractical.com
Mon Dec 7 10:48:52 EST 2009


On Fri, Dec 04, 2009 at 03:23:24PM -0500, Kyle McKinley wrote:
> I realize this is an open ended question here.  I'm looking for a way to 
> hide custom fields until necessitated by the choice of a value in 
> another custom field.  Is their a way to do this with Scrips or do I 
> need to dig into the config files?  Or is this some capability that 
> hierarchal custom fields will provide when I upgrade at some point?  So 
> what I'm really getting at, is should I just wait till I upgrade.  Thanks!

Hierarchical Custom Fields just allow you to change the options
available in Custom Field B based on your selection in Custom Field A.

Hiding or showing CFs based on selection values would require custom
hacking.

-kevin
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 195 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20091207/b7aefe7d/attachment.sig>


More information about the rt-users mailing list