[rt-users] Grant access to tickets to a group of people when created by one of them

L B bertignac at gmail.com
Mon Dec 7 01:41:01 EST 2009


Hello,

 I need to grant access to 10 different users (each one has his RT
account) to any ticket opened by one of them. They just want to have
access, not to receive emails, so adding them as admincc or requestor
in a scrip is not sufficient.

Any idea regarding the best way to implement this ?

Many thanks !
-- 
L.B.



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