[rt-users] More About Permissions

[Jason Ledford]

I see some references to the AboutThisUser callback in the mailing list, I can't find it on my system though.  I installed RT 3.8.6 through apt in debian.  This looks like the best way to do what I want, I just need nudged in the right direction.

Thanks again for the help.
_______________________________________
From: rt-users-bounces at lists.bestpractical.com [rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin Falcone [falcone at bestpractical.com]
Sent: Tuesday, December 08, 2009 5:32 PM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] More About Permissions

On Tue, Dec 08, 2009 at 05:00:34PM -0500, Jason Ledford wrote:
>    I am trying to configure a new RT install and trying to find all the info I can, this part is
>    eluding me though.
>
>    I want me privledged users to be able to open a ticket, and click the more about <username>
>    link so they can get info like phone numbers and such.
>
>    It seems like the only way I can enable those permissions is to enable global rights for
>    AdminUsers and ShowConfigTab.  I don't really want all these users to be able to modify users
>    and I don't want them to see the config tab.  What I am I missing for enabling these
>    permissions, or is there another way to get what I want, maybe create a local version of the
>    /ticket/display.html page that removes that restriction?

You can use the AboutThisUser callback on ShowRequestor to print extra
user information.

-kevin