[rt-users] More About Permissions

Kevin Falcone falcone at bestpractical.com
Wed Dec 9 12:52:25 EST 2009


On Tue, Dec 08, 2009 at 10:22:28PM -0500, Jason Ledford wrote:
> I see some references to the AboutThisUser callback in the mailing
> list, I can't find it on my system though.  I installed RT 3.8.6
> through apt in debian.  This looks like the best way to do what I
> want, I just need nudged in the right direction.

That callback has been in ShowRequestor for a long time.
You probably want to read about Overlays and Callbacks here:
http://wiki.bestpractical.com/view/Customizing

-kevin
> _______________________________________
> From: rt-users-bounces at lists.bestpractical.com [rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin Falcone [falcone at bestpractical.com]
> Sent: Tuesday, December 08, 2009 5:32 PM
> To: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] More About Permissions
> 
> On Tue, Dec 08, 2009 at 05:00:34PM -0500, Jason Ledford wrote:
> >    I am trying to configure a new RT install and trying to find all the info I can, this part is
> >    eluding me though.
> >
> >    I want me privledged users to be able to open a ticket, and click the more about <username>
> >    link so they can get info like phone numbers and such.
> >
> >    It seems like the only way I can enable those permissions is to enable global rights for
> >    AdminUsers and ShowConfigTab.  I don't really want all these users to be able to modify users
> >    and I don't want them to see the config tab.  What I am I missing for enabling these
> >    permissions, or is there another way to get what I want, maybe create a local version of the
> >    /ticket/display.html page that removes that restriction?
> 
> You can use the AboutThisUser callback on ShowRequestor to print extra
> user information.
> 
> -kevin
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