[rt-users] Acknowledgment Emails

Eleanor J. Evans [Panix Staff] eje at panix.com
Wed Dec 9 10:54:09 EST 2009


On Wed, Dec 09, 2009 at 09:46:39AM -0500, boxyzzy at gmail.com wrote:
> Is there a way to disable sending acknowledgment Emails when a user is
> automatically added when an Email request is received?

Delete your "On Create Autorespond" scrip, then put it back when you
want to autorespond.  (Or edit the Autorespond template to e-mail it
to yourself during the testing period.  There's more than one way to
do it!)


-- 
Eleanor J. (Piglet) Evans, eje at panix.com
Customer Support, (212) 741-4400



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