[rt-users] unparsed e-mail available?

[Eleanor J. Evans [Panix Staff]]

On Thu, Dec 10, 2009 at 12:49:56PM -0500, Eleanor J. Evans [Panix Staff] wrote:
> I'm working on a scrip to store past correspondence on a ticket in a
> customer's e-mail archive when a customer id (custom field value) is
> added to a ticket.  I've got everything working, except that I'd
> really like to send the original, unparsed e-mail, not what I'm
> extracting from the message objects.  Is there an accessor for that?

D'oh!  Yes.  Cf., html/Ticket/Attachment/WithHeaders/dhandler

    $m->out( $AttachmentObj->Headers );
    $m->out( $AttachmentObj->OriginalContent );


-- 
Eleanor J. (Piglet) Evans, eje at panix.com
Customer Support, (212) 741-4400