[rt-users] On Correspond Action mandatory CF

[andschais at gmail.com]

Please, I really need help with this. Can anybody help me? Did I make the
wrong question?
I would appreciate any help.
Thanks!!


2009/12/8 andschais at gmail.com <andschais at gmail.com>

> Hi list, I need that a supervisor can validate every correspondence between
> ticket owner and requestor. Can I "block" an outgoing email if a CF has no
> value assigned? Is there a better way to do that validation? Can I
> modificate "Approvals" behavior to do that?
> Thanks in advance.
> Andres.
>
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