[rt-users] scrip for updating ticket info

[Ruslan Zakirov]

On Wed, Dec 16, 2009 at 5:45 PM, Juan N. DLC <juann.dlc at gmail.com> wrote:
> Hi,
>
> Is it possible to have a scrip to modify the due date & priority of a ticket
> each time is moved from queue to queue?

Yes. On the wiki you can find OnQueueChange condition. Scrip action
for priority change is described in WritingScripActions article.

>
> Thanks
>
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-- 
Best regards, Ruslan.