[rt-users] creating ticket with rt client bin/rt

Raed El-Hames rfh at vialtus.com
Thu Dec 17 13:49:01 EST 2009


Hi;

Source : RT-3.6.4 ,
Destination: RT-3.8.5
Both on apache2 and mysql 5

I am unable to create ticket using the RT client when the text (content) 
is multi lines (line breaks \n); the command I issue:
`/opt/rt3/bin/rt create -t ticket set subject="$subject" set 
queue="$queue" set requestor="$requestor" set text="$content" set 
CF-local_ticket="$cf"`;
it works if $content = 'abcd efg'
but it does n't if $content = 'abcd
efg'

Is this a limitation within bin/rt or am I doing something wrong

btw correspond/comment work using -m "" , but it seems this flag is not 
available with create?

Thanks;
Roy



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