[rt-users] RT 3.2.1 customfield search does not work !!!

[Tariq Doukkali]

Hi Jesse,

on a current version of RT customfield search works fine. But the problem is, that we made a lot of customization on 3.2.1 version, therefore an upgrade will be very time-consuming and expensive.

Many thanks for your answer !!!

Best regards from Germany,
Tamodew



Message: 4

Date: Thu, 17 Dec 2009 10:58:50 -0500

From: Jesse Vincent <jesse at bestpractical.com>

Subject: Re: [rt-users] RT 3.2.1 customfield search does not work !!!

To: Tariq Doukkali <tariq.doukkali at autoform.de>

Cc: "rt-users at lists.bestpractical.com"

      <rt-users at lists.bestpractical.com>

Message-ID: <20091217155850.GM19954 at bestpractical.com>

Content-Type: text/plain; charset=us-ascii









On Thu, Dec 17, 2009 at 04:35:26PM +0100, Tariq Doukkali wrote:

> Hi,

>

>  thanks for your answer !!!

>

>  I can see custom fields as a search options on the search form but the problem is that the search results are not correct.



Unfortunately, that's exactly the sort of thing where my answer is "can you try to reproduce this on a current version of RT?"



-Jesse





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