[rt-users] 3.8.6 install problem/question

[Ken Crocker]

Kevin,

Thaks. I'll check it out.

Kenn
LBNL

On 12/18/2009 1:37 PM, Kevin Falcone wrote:
> On Fri, Dec 18, 2009 at 01:14:27PM -0800, Ken Crocker wrote:
>   
>> I'm in the middle of installing 3.8.6 on a Linux environment. Based on 
>> what I read from the README, I didn't think I needed to install 
>> QuickDelete or ICal and that installing RT::Calendar would take care of 
>> all my basic Calendar needs. This doesn't seem to be the case.  During 
>> the "make upgrade" process (to upgrade my Oracle DataBase), I ran into 
>> errors that said it couldn't find any of those files. So I downloaded 
>> and installed QuickCreate & ICal. No problem. Continuing with the :make 
>> upgrade" for my DataBase I then get this:
>>     
>
> Go find your @Plugins line in RT_SiteConfig.pm and remove the modules
> that you have not installed.
>
> No plugins ship with RT
>
> If you did not install it into /opt/rt3/rt-3.8.6/local/plugins then
> you cannot enable it
>
> -kevin
>
>   
>> Proceed [y/N]:y
>> Processing 3.7.1
>> [Fri Dec 18 20:52:27 2009] [crit]: Can't locate RT/FM.pm in @INC (@INC 
>> contains: /opt/rt3/rt-3.8.6/sbin/../local/lib 
>> /opt/rt3/rt-3.8.6/sbin/../lib 
>> /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi 
>> /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl 
>> /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi 
>> /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl 
>> /usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8 .) at 
>> /opt/rt3/rt-3.8.6/sbin/../lib/RT.pm line 627, <STDIN> line 4. 
>> (/opt/rt3/rt-3.8.6/sbin/../lib/RT.pm:377)
>> Can't locate RT/FM.pm in @INC (@INC contains: 
>> /opt/rt3/rt-3.8.6/sbin/../local/lib /opt/rt3/rt-3.8.6/sbin/../lib 
>> /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi 
>> /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl 
>> /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi 
>> /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl 
>> /usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8 .) at 
>> /opt/rt3/rt-3.8.6/sbin/../lib/RT.pm line 627, <STDIN> line 4.
>> [rt at redsea rt3]$
>> [rt at redsea rt3]$ find /opt/rt3 -name FM.pm
>> [rt at redsea rt3]$ find /usr/lib/perl5 -name FM.pm
>>
>> What is FM? Why is it not part of the general 3.8.6 install?
>> I was under the impression that anything in RT that was NOT part of an 
>> option/plugin would be part of the basic "make install" process for 3.8.6.
>>
>> Also, somewhere in the process, I may even have the directories wrong.
>> I thought that my basic pathway was supposed to be /opt/rt3/rt-x.x.x. 
>> All install software (tar and otherwise) in something else (like 
>> /opt/rt3/src) and run all the installs from there. Is that correct?
>>
>> SO, now my three basic questions are:
>> 1) where (directory path) am I supposed to run installs from? &
>> 2) Where is everything supposed to e installed INTO? &
>> 3) What modules do I have to install OTHER than the basic 3.8.6 install 
>> in order to actually run 3.8.6 without any other extensions?
>>
>> Help here would be extremely appreciated. Thank you in advance.
>>
>> Kenn
>> LBNL
>>
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