[rt-users] RT With FastCGI

[josé fernandez]

Hello,

I want to use FastCGI with RT. So I installed the modules
libcgi-fast-perl and libapache2-mod-fastcgi of Apache2 and Apache2 is my
configuration:

<VirtualHost X.x.x.x:80>

        ServerName www.example.com
        DocumentRoot / opt/rt3/share/html

        ErrorLog / var/log/apache2/rt/error.log
        CustomLog / var/log/apache2/rt/access.log combined
       
       AddHandler fastcgi-script fcgi
       ScriptAlias / / opt/rt3/bin/mason_handler.fcgi /
       <Directory "/opt/rt3">
       Options FollowSymLinks ExecCGI
       AllowOverride None
       </ Directory>

</ VirtualHost>

apache2.conf then I added:

# Number of processes is tunable, but you need at least 3 or 4
FastCgiServer / opt/rt3/bin/mason_handler.fcgi-idle-timeout
120-processes 4

I have an error message and can not access RT because I have a 500
error. When I checked my logs this is what I have:

FastCGI: comm with server "/ opt/rt3/bin/mason_handler.fcgi" aborted:
idle timeout (30 sec)
 FastCGI: incomplete headers (0 bytes) received from server "/
opt/rt3/bin/mason_handler.fcgi"

Have you an idea of the problem?

Thank you
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