[rt-users] limit ticket owners dropdown box by group memberships

Kenneth Marshall ktm at rice.edu
Mon Dec 21 16:38:45 EST 2009


Does anyone have a recipe to restrict the ticket Owner dropdown
box to the members in a group? By default, it looks like all
privileged users are in the dropdown and for the queues in
question, only members of a particular group can own tickets
so just seeing the pre-trimmed list would really help. Of
course, I could be missing an obvious reason why that would
not work.

Cheers,
Ken



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