[rt-users] limit ticket owners dropdown box by group memberships

[Kevin Falcone]

On Mon, Dec 21, 2009 at 03:38:45PM -0600, Kenneth Marshall wrote:
> Does anyone have a recipe to restrict the ticket Owner dropdown
> box to the members in a group? By default, it looks like all
> privileged users are in the dropdown and for the queues in
> question, only members of a particular group can own tickets
> so just seeing the pre-trimmed list would really help. Of
> course, I could be missing an obvious reason why that would
> not work.

This means you've given Privileged users OwnTicket somewhere (possible
on a disabled queue)

-kevin
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