[rt-users] What's Wrong with RT?

[Andy Millar]

On Tue, 2009-12-22 at 10:04 -0500, Steve McStravick wrote:

> I’m also wondering about the email, we currently subscribe to an
> external email provider...does this work with RT?  I know with RT set
> up an email server on the Linux box, but can this interact with an
> external provider?...Since email is  HUGE reason for enabling such a
> system, I’m wondering how that would work?  Is it just a matter of
> setting up a forwarding an account on the Linux box?

If you're currently downloading mail from a third party via POP/IMAP (or
other), your best bet is probably to use fetchmail to poll and pipe mail
through to RT. 

At least that saves you exposing a mail server to the internet just for
RT.

Andy