[rt-users] Getting an odd error when trying to resolve a ticket....

[Kevin Falcone]

On Tue, Dec 22, 2009 at 01:00:35PM -0800, Gary Greene wrote:
> In our test environment, which soon will be our live install of RT, we're
> seeing an odd error that is blocking tickets from being resolved:
> 
> RT::Ticket:: Unimplemented in HTML::Mason::Commands.
> (/usr/local/lib/rt3/html/Ticket/Elements/PreviewScrips line 128)
> 
> This occurs when clicking the Resolve link in a ticket's view.
> 
> We're using RT 3.8.1 with customizations to the web UI to simplify the view
> a little more. If you need any additional information to help me diagnose
> and resolve this, please ask.

Sounds like one of your local customizations made 
$TicketObj->$action
be called without $action being set to Comment or Correspond

-kevin
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