[rt-users] Web/ticket URL missing in html mails

Linux student mysublists at gmail.com
Tue Dec 22 19:30:45 EST 2009


Hi ,

RT Version : 3.8.2
OS             : fc11

In Admin Correspondence template i am using :

RT-Attach-Message: Yes
Content-Type: text/html
Content:

<URL: {$RT::WebURL}Ticket/Display.html?id={$Ticket->id} >

{$Transaction->Content()}

it generates html email fine but the problem is "Ticket URL" is missing
in all html emails.  Any  idea?

 



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