[rt-users] Is there an easy way to disable attach files?

[Kevin Falcone]

On Wed, Dec 23, 2009 at 11:29:37AM +0100, Carlos Garcia Montoro wrote:
> Hi,
> 
> I'm being responsible to deploy RT on our institution. My boss
> doesn't want to allow the upload of attached files to tickets, so
> I'm disabling it. I thought that it would be possible though
> etc/RT_SiteConfig.pm. I have set MaxAttachmentSize to 0, but even
> with a 0 value the system let me upload files which I can later
> retrieve (hence they are on the database).

What happens if you set this to 1 instead of 0 and also set
DropLongAttachments?

-kevin

> I now that I can copy every share/html file where there is an
> "upload field" to local/html and edit them to remove the code that
> shows this field, but that means at least editing 3 pages
> (Ticket/Create.html, Ticket/Update.html and Ticket/ModifyAll.html).
> Before I continue, I ask myself, and want to ask you, if there is an
> easier/better way to disable the upload of files.
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