[rt-users] Is there an easy way to disable attach files?

[Carlos Garcia Montoro]

Hi,

I'm being responsible to deploy RT on our institution. My boss doesn't 
want to allow the upload of attached files to tickets, so I'm disabling 
it. I thought that it would be possible though etc/RT_SiteConfig.pm. I 
have set MaxAttachmentSize to 0, but even with a 0 value the system let 
me upload files which I can later retrieve (hence they are on the database).

I now that I can copy every share/html file where there is an "upload 
field" to local/html and edit them to remove the code that shows this 
field, but that means at least editing 3 pages (Ticket/Create.html, 
Ticket/Update.html and Ticket/ModifyAll.html). Before I continue, I ask 
myself, and want to ask you, if there is an easier/better way to disable 
the upload of files.

Any advice is, as always, very welcome.

Regards, and Marry Christmas,
Carlos
-- 
  _______ _______________________________________________________________
| __ __ | Carlos García Montoro                    Ingeniero Informático
|_\_Y_/_| Instituto de Física Corpuscular         Centro Mixto CSIC - UV
|\_] [_/| Servicios Informáticos
|  [_]  | Edificio Institutos de Investigación        cgarcia at ific.uv.es
|C S I C| Apartado de Correos 22085 E-46071 Valencia  Tel: +34 963543706
|_______| España / Spain                              Fax: +34 963543488
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