[rt-users] RTFM and bulk update

Dallas Wisehaupt dallas at craigslist.org
Thu Dec 24 12:47:30 EST 2009


On Wed, 23 Dec 2009, Kevin Falcone wrote:

> These missing messages are actually a bug whose fix was included in 3.8.7

Cool, we'll look at the update.

> This is most likely because you need to port the code from Update.html
> which stops ticket update on certain conditions (like adding
> attachments).  RTFM even has a callback for stopping creation in
> Create.html

Thanks for pointing this out. I needed to do two things:
   1. Add a unique name='' element to the submit boxes in the
      BeforeMessageBox Element.
   2. Add an or to the unless statement in Bulk.html (line 335) in my
      local version.

Thanks for your help.

Dallas



More information about the rt-users mailing list