[rt-users] RTFM and bulk update

Kevin Falcone falcone at bestpractical.com
Fri Dec 25 22:03:41 EST 2009


On Thu, Dec 24, 2009 at 09:47:30AM -0800, Dallas Wisehaupt wrote:
> On Wed, 23 Dec 2009, Kevin Falcone wrote:
> > This is most likely because you need to port the code from Update.html
> > which stops ticket update on certain conditions (like adding
> > attachments).  RTFM even has a callback for stopping creation in
> > Create.html
> 
> Thanks for pointing this out. I needed to do two things:
>    1. Add a unique name='' element to the submit boxes in the
>       BeforeMessageBox Element.
>    2. Add an or to the unless statement in Bulk.html (line 335) in my
>       local version.

If you can provide a patch against this (possibly with a callback for
the RTFM skip) it'd be interesting to see this as an option for Bulk
Update (similar to the current open for RTFM on Create)

-kevin
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