[rt-users] File attachments in RTFM

Andrew Ruthven andrew at etc.gen.nz
Tue Dec 29 20:50:05 EST 2009


I've created an RTFM article, and attached a file to it.  But when I
insert the article into a RT ticket I get the RTFM article, and
"Attachment: <attached filename>", but the attachment isn't attached to
the ticket.

Is it possible to have it attach the file to the ticket as part of
inserting the ticket?


Andrew Ruthven
Wellington, New Zealand
At home: andrew at etc.gen.nz |          linux.conf.au 2010 
                           | Follow the signs. Visit Wellington!
                           |      http://www.lca2010.org.nz
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