[rt-users] File attachments in RTFM

[Andrew Ruthven]

Hey,

I've created an RTFM article, and attached a file to it.  But when I
insert the article into a RT ticket I get the RTFM article, and
"Attachment: <attached filename>", but the attachment isn't attached to
the ticket.

Is it possible to have it attach the file to the ticket as part of
inserting the ticket?

Cheers!

-- 
Andrew Ruthven
Wellington, New Zealand
At home: andrew at etc.gen.nz |          linux.conf.au 2010 
                           | Follow the signs. Visit Wellington!
                           |      http://www.lca2010.org.nz
-------------- next part --------------
A non-text attachment was scrubbed...
Name: signature.asc
Type: application/pgp-signature
Size: 190 bytes
Desc: This is a digitally signed message part
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20091230/29ca3d97/attachment.sig>