[rt-users] File attachments in RTFM
Kevin Falcone
falcone at bestpractical.com
Wed Dec 30 09:31:52 EST 2009
On Wed, Dec 30, 2009 at 02:50:05PM +1300, Andrew Ruthven wrote:
> Hey,
>
> I've created an RTFM article, and attached a file to it. But when I
> insert the article into a RT ticket I get the RTFM article, and
> "Attachment: <attached filename>", but the attachment isn't attached to
> the ticket.
>
> Is it possible to have it attach the file to the ticket as part of
> inserting the ticket?
This is, unfortunately, not a feature of RTFM.
-kevin
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