[rt-users] File attachments in RTFM

Kevin Falcone falcone at bestpractical.com
Wed Dec 30 09:31:52 EST 2009


On Wed, Dec 30, 2009 at 02:50:05PM +1300, Andrew Ruthven wrote:
> Hey,
> 
> I've created an RTFM article, and attached a file to it.  But when I
> insert the article into a RT ticket I get the RTFM article, and
> "Attachment: <attached filename>", but the attachment isn't attached to
> the ticket.
> 
> Is it possible to have it attach the file to the ticket as part of
> inserting the ticket?

This is, unfortunately, not a feature of RTFM.

-kevin
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 195 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20091230/545c9fbf/attachment.sig>


More information about the rt-users mailing list