[rt-users] ExternalAuth+LDAP questions/oddities

[Tobias G. Pfeiffer]

Hi!

Am Dienstag, 29. Dezember 2009, 03:02 schrieb Jason Ledford:
> my test machine has rt installed on debian via apt-get (and should be
>  the same on ubuntu) and it looks like you are missing this line
>  require
>  "/usr/local/share/request-tracker3.8/plugins/RT-Authen-ExternalAuth/
> etc/RT_SiteConfig.pm"

I had the configuration options defined in that file already copied to 
my global RT_SiteConfig.pm, so that shouldn't be the problem.

But still, I can't see what I'm doing wrong. Now I removed the Ubuntu 
packages and installed RT v3.8.7 by hand:
$ sudo ./configure ...
$ sudo make fixdeps
$ sudo make install
results in a working installation in /opt/rt3.

$ sudo cpan -if RT::Authen::ExternalAuth
installs the ExternalAuth v0.08 plugin to /opt/rt3/local/plugins/RT-
Authen-ExternalAuth. I added only
 require "/opt/rt3/local/plugins/RT-Authen-
ExternalAuth/etc/RT_SiteConfig.pm";
 Set( @Plugins, qw(RT::Authen::ExternalAuth) );
to my (working) RT_SiteConfig.pm.

Of course this can't work, as the ExternalAuth config file isn't edited 
yet, but at least I would expect some debug messages now. Everyone else 
experiencing problems with ExternalAuth posts messages like

> [Fri Jun 26 20:29:58 2009] [debug]: Attempting to use external auth  
> service: My_LDAP (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/ 
> RT/Authen/ExternalAuth.pm:64)

but all *I* get is:

>[Tue Dec 29 12:53:39 2009] [error]: FAILED LOGIN for *** from
> 192.168.122.1 (/opt/rt3/bin/../lib/RT/Interface/Web.pm:424)

Do I need to set *any other* options for "use plugins" or "try other 
authentication methods" or so?

Thanks for your help,
Tobias

-- 
Tomorrow will be cancelled due to lack of interest.
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