[rt-users] A problem with Ticket Search

[Micah Gersten]

I'm also having this issue.  Does anyone know how to limit which users
show up in the Query Builder?

Thank you,
Micah Gersten
onShore Networks
Internal Developer
http://www.onshore.com



anusiak wrote:
> I am a begginer RT administrator, and we are using RT with our company's user
> support system. We have about 100000 or more e-mail addresses/users in RT
> database at the moment, and trying to enter search engine, run  simple
> search or bulk update causes all of those e-mail addresses to load (which
> takes approximately 20-30 minutes) before we can do anything. Is there any
> way to configure RT not to load all of those data? I would appreciate any
> help.
>